Our website uses ‘cookies’ to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

What are cookies?

Most websites use cookies, including this one. A cookie is a small text file that a website sends to your computer or other device, if you agree to accepting cookies. When you visit a site again, the cookie is sent back to the website. This helps to make your online life easier because websites are able to remember choices you made and work more efficiently for you.

Cookies are plain text files. They can’t run programs behind your back or infect your computer with a virus. They can’t scan your computer for personal information.

How may we use cookies?

We use cookies to count the number of visitors to the site and tell us things like which pages are most popular, how long visitors spend on a page and the average number of pages viewed. Cookies, don’t tell us who you are or send us any personal information about you.
When you visit our website, our servers automatically capture and save the information electronically. Some examples of the information we may collect include:

  • your unique Internet protocol address;
  • the name of your unique Internet service provider;
  • the city, county, and country from which you access our website;
  • the kind of browser or computer you use;
  • the number of links you click within the site;
  • the date and time of your visit;
  • the web page from which you arrived to our site;
  • the pages you viewed on the site;
  • certain searches/queries that you conducted via our website.

The information we collect in usage or web server logs helps us administer the site, analyse its usage, protect the website and its content from inappropriate use, and improve the user’s experience.

How to manage cookies

You can delete cookies stored on your computer or change your privacy settings at any time through your browser settings. Follow the links below to find out more:

Internet explorer:…/windows-internet-explorer-delete-manage-cookies





What happens if I don’t allow websites to send me cookies?

This website will still work and you will be able to get the information you need from it. It means we won’t be able to monitor how you use our site and help us make it as useful as possible.

In the future we may add features that rely on cookies and you would not be able to benefit from them. We will update the information on this page if and when this applies.

Other websites that use cookies to provide many of their personalisation features will not work properly if you decline cookies.

More information

You can find out more about cookies on the all about cookies website at
Last updated 8 June 2021


Our social media accounts provide channels of communication for our stakeholders to find out more information about HyNet North West and to interact with us.

We do, however, monitor and review the comments posted against our accounts and reserve the right to remove anything inappropriate or offensive, and to report and block anyone that persists in this type of activity. Visitors’ content and comments posted on our social media channels do not reflect the opinions and values of HyNet, nor those of its staff.

Reasons for removing posts include:

  • abusive, harassing, attacking, threatening or stalking others;
  • posting offensive, obscene or vulgar material or using language which is deemed inappropriate;
  • communicating fraudulent and misleading information;
  • advertising or promoting products and services, spamming and including irrelevant links in order to drive traffic to a particular website;
  • for your own privacy, please don’t publish personal information such as contact details on a public post. We will remove any posts containing personal information.Please remember to keep posts on topic. If you are going to make a comment on an existing post, make sure it is related – don’t hijack another conversation. If you’d like to share something that does not relate to an existing post, create a new post.

Last updated 8 June 2021